Can you open parcel before paying?

👉 Generally: NO — We officially Don't allow open-parcel before payment.

• Our standard delivery (especially via Daraz Express couriers) requires you to pay first, then open the package.
  

➡️ Instead of “open parcel,” Seastar relies on a return & refund system after delivery.

👍 What you should do when receiving parcel

• ✔️ Check name, order ID, and amount on the package before paying
• ✔️ If suspicious → refuse delivery immediately
• ✔️ After opening → record a video (unboxing proof)
• ✔️ If issue → apply for return within time limit

🔁 What we offers instead

According to our official policy:

• You can return items within ~7 days: